Refund and Return Ploicy

Refund and Return Policy

Last updated: January 30, 2022

Return and Refund Policy

Last updated: January 30, 2022
Thank you for shopping at Bike Geek Gear.
If, for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased from Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:
* Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Online Gear Shops LLC, Doylestown, PA 18902.
* Goods refer to the items offered for sale on the Service.
* Orders mean a request by You to purchase Goods from Us.
* Service refers to the Website.
* Website refers to Bike Geek Gear, accessible from
<https://bikegeekgear.com>
* You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 24 hours without giving any reason for doing so.
The deadline for cancelling an Order is 24 hours from the date and time on which You placed Your order.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
* By email: bikegeekgearshop@gmail.com
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Refunds and Returns

Only items misprinted/damaged/defective items are eligible for a refund or return:
misprinted/damaged/defective items
* Claims for misprinted/damaged/defective items must be made within 7 days
* Any items that are returned must be in the original packaging
The following Goods cannot be returned:
* Items clearly personalized or made to Your specifications.
* Items that you simply do not like.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced items may be refunded. Unfortunately, items on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the items to Us. If requested, You should send the Goods at the following address:
4033 Captain Molly Circle, Doylestown PA 18902
We cannot be held responsible for Goods damaged or lost in return shipment.
Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact
us:
* By email: bikegeekgearshop@gmail.com

    Hi, I'm Eric. I've been a bike geek for most of my life. Bike Geek Gear is inspired by 5 decades of playing with bikes, being involved in cycling at the highest levels, and being a fan of bike racing.  You'll see nods to cycling history and to what's happening today.  I hope you find something you'll like and I thank you for your support!

    A bit of my history...I tore around the woods behind my neighborhood as a kid and did a bit of BMX racing. Eventually I moved on to a "10 speed" in my early teen years and started riding farther and farther from home.  I was the kid who hung around the bike shops staring at things I wanted but couldn't afford.  When I could fit new parts into my teenage budget I did the work myself and became a decent home mechanic.

    I eventually saved up enough for my first "real" bike - a Bianchi with Columbus Al tubing and a mix of Campy Nuovo Record and lower level components.  I finally bugged the shop I bought that bike from enough that they gave me a job. I raced that Bianchi between 1983 and 1987. I was reasonably good at time trials but my results overall scratched at the bottom of mediocrity. 

    My mechanical skills were better than my racing skills and I progressed from helping friends at races to working neutral support with Campagnolo and Mavic.  I was part of the second USCF (precursor to USA Cycling) Mechanics' Camp in May of 1988.

    Not long after that I got my first job with a pro team for the remainder of the 1988 season.  I continued with the various iterations of that team through the end of the 1991 season.  Our probably team sponsor for 92 pulled the plug too late to find money and the 92 season was gone. For 1993 a friend in the cycling world reached out to me about running a high level amateur team for the season. The team did most of the big races around the country and we did well.  Time has made the memories foggy but we won a few national championships and a bunch of races. As 94 approached it was time to find a real job and - kinda - get on with my life.

    I've worked at a ton of events and high level charity events since then and continue to do that to this day.I still ride and I still love working on bikes.  I'm looking forward to channeling my creativity through this project.